McKinsey
AUGUST 14, 2020
But most telecom operators aren’t implementing the fundamentals that drive customers online and keep them there. Online sales and service are key measures of successful digital transformations.
McKinsey
MARCH 8, 2019
Telecommunications companies have been leaving money on the table by underinvesting in advanced analytics in their B2B business units relative to their B2C operations. A new tailored approach across these segments can generate much-needed growth and margins.
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McKinsey
SEPTEMBER 6, 2019
Telco operators are more vulnerable today than they were ten years ago. To thrive through the next economic downturn and beyond, they must act now—and with focus.
McKinsey
FEBRUARY 22, 2018
The former GSMA chairman and Telenor CEO discusses what telecoms operators need to do to adapt in the new competitive landscape.
McKinsey
FEBRUARY 2, 2019
Different approaches illustrate the company and market conditions that guide the structure of teams around work, and the rapid benefits that follow.
McKinsey
MAY 17, 2022
As the pandemic has fueled the growth of remote work and the pace of strategic planning, more companies are looking for greater transparency around goals and execution. Deidre Paknad, the co-founder and CEO of Workboard, is growing a business that provides just that.
McKinsey
OCTOBER 18, 2018
Digital operating models and new data-driven tools can not only deliver value to customers but can also help keep operators’ own houses in order.
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