McKinsey

JUNE 13, 2020

As the COVID-19 crisis evolves, it will continue to affect insurance distribution around the world. Insurers can prepare by building a strategy focused on near- and long-term implications.

Insurance 144

Insurance IT 144

McKinsey

FEBRUARY 15, 2022

The insurance industry struggles to create economic profit. But amid COVID-19’s enduring changes, opportunities await.

Insurance 140

Insurance 140

McKinsey

SEPTEMBER 30, 2021

Over the next decade, the fully tech-enabled insurer will bear little resemblance to today’s organization. Five trends, individually and in combination, will have a seismic impact.

Insurance 145

Insurance 145

McKinsey

MARCH 30, 2021

Professor Markus Warg, an ecosystem and platform enthusiast, discusses the role that big tech will play in insurance and the importance of setting the rules of the game within ecosystems.

Insurance 145

Insurance 145

McKinsey

OCTOBER 14, 2021

As economies emerge from the pandemic and plan for the next decade of growth, insurance companies need to rethink the strategic function of risk.

Insurance 124

Insurance Management 124

McKinsey

AUGUST 23, 2021

Four insurance executives from around the globe weigh in on how distribution is changing, both in the wake of the pandemic and more broadly as customer and agent needs and expectations evolve.

Insurance 133

Insurance 133

McKinsey

DECEMBER 4, 2020

To compete with digital players, traditional insurers should consider building their own new digital businesses. Markers across four critical areas can show if insurers are on track.

Insurance 128

Insurance 128

McKinsey

AUGUST 1, 2020

COVID-19 reinforces the urgency to make life insurance purchasing simpler and more digitally enabled.

Insurance 142

Insurance 142

McKinsey

SEPTEMBER 15, 2022

Autonomous mobility has the potential to dramatically transform the automotive insurance market, from underwriting to claims and beyond.

Insurance 133

Insurance 133

McKinsey

MARCH 17, 2022

As insurers rethink agent relationships, American Family Insurance is looking ahead, investing in digital tools and solutions that help agencies stay on top of trends and changing customer needs.

Insurance 122

Insurance 122

McKinsey

NOVEMBER 5, 2020

Insurers that can adapt their offerings could seize a sterling opportunity. UK small and medium-size enterprises are facing the recovery with a new set of needs.

Insurance 144

Insurance 144

McKinsey

MARCH 12, 2020

Today, insurers win by offering a product. Tomorrow, insurers will win by providing access to prevention and assistance services—and by offering the right product to the right customer at the right time.

Insurance 129

Insurance 129

McKinsey

JULY 3, 2020

Now more than ever, insurers are focusing on reimagining the role of technology, reinventing technology delivery, and future-proofing the foundation of core technology. Twelve articles dive deep into the what, why, and how.

Insurance 128

Insurance 128

McKinsey

SEPTEMBER 13, 2021

In this podcast, McKinsey experts explore the insurance procurement themes executives should consider as the tremors from the pandemic push them to rethink their service-provider relationships.

Insurance 113

Insurance 113

McKinsey

FEBRUARY 3, 2023

In this podcast, three McKinsey partners and leaders of the Insurance Practice discuss the themes that will define Asian insurance in 2023 and beyond.

Insurance 111

Insurance 111

McKinsey

SEPTEMBER 16, 2020

Industry-leading insurers have proved enterprise-wide agility delivers the innovation and change incumbents need. The COVID-19 crisis has also highlighted the need for organizational change.

Insurance 122

Insurance Operator 122

McKinsey

JANUARY 6, 2021

In the transition to a green economy, the insurance industry can play a critical role in helping stakeholders manage risk.

Insurance 116

Insurance Management 116

McKinsey

MARCH 4, 2022

Insurance executives are recognizing the power of innovation to accelerate the pace of company change. Yet for innovation to deliver long-term value, it must become embedded in a carrier’s DNA.

Insurance 126

Insurance IT 126

McKinsey

MARCH 9, 2017

Regulation, product complexity, and insurers’ large balance sheets have kept digital attackers from insurers’ gates. That is changing, but in ways incumbents should embrace. They can flourish in the digital age—if they move swiftly and decisively.

Insurance 111

Insurance 111

McKinsey

DECEMBER 17, 2020

Amid rising economic uncertainty, leading insurers are looking to their CROs to do even more than manage risks.

Insurance 119

Insurance Management 119

McKinsey

NOVEMBER 10, 2020

Despite market complexity, many opportunities exist for private equity players to create value in insurance. We studied the US industry and offer a set of investment recommendations to guide PE firms’ decisions.

Insurance 114

Insurance 114

McKinsey

SEPTEMBER 15, 2022

Here’s the role insurers can play. The world’s transition to net-zero emissions will cost trillions of dollars and present new kinds of risks.

Insurance 106

Insurance 106

McKinsey

NOVEMBER 16, 2022

The global life insurance industry is facing an inflection point. A fundamental reimagination will usher in significant change.

Insurance 91

Insurance 91

McKinsey

JUNE 9, 2022

For US life insurers to address new and old challenges, they need a fresh approach to their business model and how they create value.

Insurance 108

Insurance 108

McKinsey

JUNE 2, 2021

Insurance executives must drive a shift in business from methodical to adaptive and faster.

Insurance 107

Insurance 107

McKinsey

NOVEMBER 2, 2020

Seven big moves that could help insurers navigate the crisis and thrive in the long term.

Insurance 120

Insurance 120

McKinsey

APRIL 11, 2022

Modern digital marketing can cost-effectively amplify customer acquisition, conversion, and engagement, yet most Asian insurers still lack the strategies and capabilities to make it happen.

Insurance 22

Insurance IT 22

McKinsey

DECEMBER 16, 2020

Five strategic considerations to help guide insurance companies on their journey to success in Africa.

Insurance 105

Insurance 105

McKinsey

SEPTEMBER 29, 2020

Over the past decade, life insurers have struggled with growth and profitability. By focusing on three priorities, insurers can reinvent themselves and reestablish their vital role in customers’ lives.

Insurance 111

Insurance 111

McKinsey

DECEMBER 21, 2022

Leaders in McKinsey’s insurance practice discuss industry trends and how companies can be successful by rethinking the life insurance model.

Insurance 93

Insurance Management 93

McKinsey

NOVEMBER 11, 2021

As Europe’s population ages and older adults’ needs broaden, insurers have a valuable opportunity to forge a path and build ecosystems to better serve the senior population.

Insurance 119

Insurance 119

McKinsey

DECEMBER 19, 2017

Insurance companies have the opportunity to create new sources of revenue by rethinking their traditional roles and adopting an ecosystem mind-set.

Insurance 111

Insurance 111

McKinsey

SEPTEMBER 9, 2022

Successful cloud migrations depend on knowing where the value for insurance lies in cloud and on business and IT working together.

Insurance 101

Insurance IT 101

McKinsey

APRIL 2, 2020

Three different approaches can enable insurers to respond effectively. Consumers expect a seamless, digitally enhanced experience across multiple access points and channels.

Insurance 106

Insurance 106

McKinsey

APRIL 11, 2023

This represents an outsize year for insurer and enrollment growth. More than 3.6 million new consumers entering the market are choosing among an average of 88 plans.

Insurance 99

Insurance 99

McKinsey

MAY 2, 2022

In this podcast, three claims experts discuss what insurers should consider as they update their technology, ways of working, and workforces to bring forth the future of claims.

Insurance 95

Insurance 95

McKinsey

MARCH 29, 2022

The picture of diversity in insurance varies across markets and companies. In this podcast episode, McKinsey experts explore the challenges of increasing diversity and the best places to start.

Insurance 18

Insurance 18